Terms and Conditions v98 – Complete Guide for Players

By registering or using the v98 platform on the website v98.ceo, you hereby agree to be bound by the terms and conditions set out in this document. This acceptance takes effect as soon as you click "Register" or begin using any part of our platform.

This terms and conditions document constitutes a legally binding agreement between you as the user and v98 as the platform operator. If you do not agree with any part of these terms, you are advised not to use the v98 platform.

These terms are to be read alongside the v98 Privacy Policy and any additional rules relating to specific games or promotions. All such documents should be read together as one complete and integrated agreement.

To register and use v98 services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration
• Be legally eligible to enter into a binding agreement
• Not currently on any self-exclusion list or play ban on any gaming platform
• Registering under your own name and not on behalf of a third party
• Not have an active v98 account or one that has been previously suspended

During the registration process, you are required to provide accurate, complete, and up-to-date information. v98 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process, in compliance with international anti-money laundering standards.

Only one account is permitted per individual. Holding more than one account simultaneously is a breach of these terms and may result in the closure of all associated accounts and forfeiture of any existing balances.

Each player is fully responsible for their account. This includes the security of login credentials, all activity conducted from the account, and all financial transactions made.

• Your password must be unique and must not be shared with anyone, including family members
• Accounts may not be transferred, sold, or assigned to another individual
• Any suspicious activity on your account must be reported to the v98 support team immediately
• V98 recommends enabling two-factor authentication (2FA) for added security
• Accounts inactive for more than 12 months may be subject to administrative charges in accordance with the current policy

V98 reserves the right to request additional identity verification before processing any withdrawal, particularly for new accounts or transactions exceeding certain limits. This process is to protect players' interests and comply with regulatory requirements.

V98 supports a range of popular local payment methods in Malaysia including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR) with no additional fees from v98.

Deposit:

• The minimum deposit is RM 30 for all payment methods
• Deposits are processed in real time and credited to your gaming account within minutes
• V98 is not liable for delays caused by the player's bank or third-party payment providers
• All deposited funds must originate from a legitimate source in the name of the account holder

Withdrawal:

• The minimum withdrawal amount is RM 50 per request
• Withdrawal requests are processed within 1–3 business days
• Withdrawals may only be made to a bank account or digital wallet registered under the same player's name
• V98 reserves the right to request additional identity verification before approving withdrawals for new accounts or large amounts
• Any withdrawal involving a bonus balance that has not met the wagering requirements will be automatically rejected

V98 offers a variety of bonuses and promotions from time to time to reward player loyalty. Each bonus offer is subject to specific terms stated on the relevant promotion page. General terms applicable to all bonuses are as follows:

• The rollover requirement must be met before any withdrawal from the bonus balance is permitted
• The welcome bonus can only be claimed once per new player
• V98 reserves the right to void bonuses if there are signs of abuse or fraud
• Bonuses cannot be transferred between accounts and have no cash value until the wagering requirements are met
• The bonus expiry period will be clearly stated on each promotional offer
• Playing different games may contribute to the rollover requirement at different rates

V98 reserves the right to modify, suspend, or terminate any promotion without prior notice. However, any changes will not affect bonuses already in active wagering by eligible players.

All games offered at v98 use Random Number Generator (RNG) technology that has been audited and certified by independent international bodies to ensure fair and random game outcomes.

• The outcome of all games is final and cannot be disputed unless there is strong technical evidence
• In the event of a technical disruption during a game session, v98 will review the game logs and fairly restore any affected balances
• Confirmed and accepted bets cannot be cancelled
• V98 reserves the right to void bets or games affected by significant technical errors
• For Live Casino games, the dealer's decision is final subject to the rules of the respective game
• For sports betting, all results are subject to the official decisions of the relevant sports authority

V98 is not liable for any losses arising from a player's error in selecting bet type, amount, or misunderstanding game rules. Players are encouraged to familiarise themselves with the rules of each game before playing.

To maintain a fair and safe gaming environment for all users, the following activities are strictly prohibited on the v98 platform:

• Using automation software, bots, or any unauthorized tools to play games
• Collusion or cooperation between players to manipulate game outcomes
• Money laundering or using the platform for any illegal financial activity
• Creating multiple accounts for the purpose of claiming duplicate bonuses
• Exploiting bugs or technical vulnerabilities on the platform for unfair advantage
• Providing false information or impersonating another individual during the KYC process
• Harassing, threatening, or behaving rudely toward other players or the v98 support team
• Any attempt to hack, attack, or disrupt the platform's security systems

V98 takes the protection of every player's personal data seriously. All information collected is used solely for platform operations, identity verification, and service improvement.

• Your personal data is protected with 256-bit SSL encryption, equivalent to banking-grade security standards
• V98 will not sell, rent, or disclose your personal data to third parties without your consent except as required by law
• You have the right to request a copy, correction, or deletion of your personal data at any time
• Cookies are used to enhance the user experience and can be managed through your browser settings

For complete information on how v98 handles your personal data, please refer to Privacy Policy ours available on this website.

V98 strives to keep the platform running without interruption at all times. However, there are limits to our liability in certain situations:

• V98 is not liable for losses resulting from internet disruptions or issues with the player's device
• Any losses resulting from account security breaches caused by the player's own negligence are the player's responsibility
• V98 does not accept liability for indirect, consequential, or loss of profit arising from use of the platform
• V98's maximum liability to any player under any circumstances shall not exceed the total amount deposited by the player in the 30 days preceding the incident

This liability limit does not affect your statutory rights as a user protected under consumer protection laws applicable in Malaysia.

V98 reserves the right to suspend or close a player's account in the following situations:

• Violation of any terms and conditions stated in this document
• Fraud, money laundering, or any suspected illegal activity
• Failure to complete the KYC verification process within the stipulated timeframe
• Account closure requested by the player for responsible gaming reasons
• Instructions from relevant authorities or regulatory bodies

When an account is closed at the player's request, any valid remaining funds (excluding bonus balances that have not met the qualifying conditions) will be returned to the player within 5–7 business days via the same payment method used for the deposit.

Players may also request to close their own account at any time through account settings or by contacting our support team. v98 fully supports players who make this decision in the interest of responsible gaming.

V98 reserves the right to amend, update, or modify any part of these terms and conditions at any time. Such amendments take effect immediately upon publication on this website.

• Significant material changes will be communicated to players via email or in-platform notification
• The latest update date will always be displayed at the top of this document
• Continued use of the platform after any amendments constitutes acceptance of the revised terms
• If you do not agree with the amendments, you have the right to close your account before the effective date

If you have any questions, concerns, or queries regarding these terms and conditions, the v98 team is ready to assist you.

• Live chat is available 24 hours a day, 7 days a week, directly from the platform
• Support email: [email protected] (displayed as text only)
• Our average response time is under 15 minutes via live chat
• For formal complaints, please submit full details via email for review and a response within 3 business days

V98 is committed to resolving every inquiry and complaint fairly, transparently, and within a reasonable timeframe. Your satisfaction and trust are our priority.